Verzendbeleid

Shipping Policy

All orders are shipped from the Netherlands using PostNL.

Everything is made and packed by hand in my small studio, so orders are processed at a human pace.

Processing time

Orders are usually shipped within a few business days, unless stated otherwise.
If something needs extra drying or handling time, I’ll let you know.

Shipping destinations

I ship from the Netherlands to select international destinations. Available shipping options and costs are shown at checkout.

Tracking

Once your order has shipped, you’ll receive a confirmation email with tracking details provided by PostNL.

Delivery times

Delivery times are estimates and may vary depending on your location.
Once a package has been handed over to PostNL, delays caused by the postal service or customs are outside my control.

Customs and import fees

International orders may be subject to customs duties or import taxes. These charges are the responsibility of the buyer.

Lost or delayed packages

If your package appears delayed or lost, please get in touch using the contact form and I’ll do my best to help.